FAQ's

• Isis subtitle authoring shortcut keys
• Advantage keyboard layout
• Isis operational questions and Isis/Advantage connection problem debugging guide
• Isis7 additional configuration notes
• DK2 dongles - how to configure licence servers for Starfish products & how to solve issues you may face
• Is my graphics card suitable?
• Batch file to add Isis firewall rules to the Windows firewall. See Isis operational questions.
• Product installer version vs. application version

Operating Systems and "Virtual PC's"

Q: Will my Starfish software run on Vista or Windows 7?
A: All recent releases of currently available software will run on production versions of Microsoft 32bit operating systems. Most applications will run on 64bit versions of the OS, but anything that requires hardware interface cards should be checked with us first.

Q: Can I run Starfish software on 64bit operating systems?
A: Generally speaking, yes you can. However, all the code is 32bit so you will not gain any advantage as the software will run in 32bit compatibility mode. This means the same memory limit of 3.2GB and none of the potential acceleration that 64bit offers in some circumstances. You may also find hardware driver compatibility issues. We do not provide any guarantees of operation on 64bit platforms.

Q: Can I run Starfish software on a virtual PC running on an Apple Mac or Linux?
A: No. Virtual PC software does not generally provide the required level of operating system compatibility to graphics card calls. Although some applications may work, no warranty can be given for operation on this platform, and we cannot provide support for use in these type of installations.

Q: Can I run my Starfish software on a Microsoft virtual PC or VMWare test bed?
A: Some software will run in this mode, but the same limitations can appear as with virtual PCs on other operating systems. No warranty can be given for operation on this type of platform, and we cannot provide support for use in these type of installations.